Returns & Exchanges


With returning of clothing, We totally understand that clothing needs to be tried on because we want you to be happy and satisfied with your purchase. We will offer a refund on clothing that is purchased at full price. Sale items are NOT included and can NOT be returned.

We do NOT offer refunds on any other items in the store, surfboards, foamies, homewares etc. If for some reason you're not completely satisfied with your purchase, a store credit can be issued with 7 days of receiving the item. The item must be in the condition as you received it. BRAND NEW.

Please Note- Shipping costs are non-refundable and the shipping costs are your response ability. All items must come with a tracking number and order number on return. We will NOT be responsible if the item goes missing in this process.

All items must be approved by us, The Boardstore Lab. Please contact us via email ;-

Please send returned item to ;- 

The Boardstore Lab

144 Gan Gan Rd, Anna Bay NSW 2316